Privacy Policy

1. Who we are

Providence Technologies (“we”, “us”) is a software development agency headquartered in Prishtina, Kosovo. This policy explains what information we collect through providence-technologies.com, why we collect it, and how it is handled. For any privacy question, contact us at providencetechnologieseu@gmail.com.

2. Information we collect

We only collect information you choose to give us. Specifically:

• Contact and project brief forms, name, business email, company, project type, budget range, timeline, selected services, and any message or project details you write.
• Direct email, anything you send to our published addresses.

We do not currently use analytics, advertising, or tracking scripts on this site, so we do not collect browsing behavior, device fingerprints, or ad identifiers. See our Cookies Policy for details on what, if anything, we store in your browser.

3. How we use it

• To respond to your inquiry and discuss a potential project.
• To prepare proposals, estimates, and contracts.
• To maintain records of client communication for ongoing engagements.

We do not sell, rent, or share your information with third parties for marketing purposes.

4. Where it is stored

Submissions are currently processed on our servers and are not automatically forwarded to a third-party email or CRM provider. If we introduce a third-party tool (e.g. an email delivery service or CRM) to handle inquiries, we will update this policy to name that provider.

5. Your rights

Depending on where you are located, you may have the right to request access to, correction of, or deletion of your personal data, or to object to its processing. To exercise any of these rights, email providencetechnologieseu@gmail.com and we will respond within a reasonable timeframe.

6. Changes to this policy

We may update this policy as the site or our tools change. Material changes will update the “Last updated” date above.